Shipping policy
At Madveen Paris, we are committed to delivering your favorite handbags safely and as quickly as possible. We work with trusted courier partners to ensure a smooth shopping experience.
Processing Time
- Orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Pakistan: Estimated delivery within 3–7 business days, depending on your location.
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Delivery to remote areas may require additional time.
Shipping Charges
- Free Standard Shipping on qualifying orders (if applicable).
- Shipping charges, if any, will be displayed during checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with your tracking number so you can monitor your delivery in real time.
Delivery Information
Please ensure that your shipping address and contact number are accurate when placing your order. Madveen Paris is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Delivery Delays
While we strive to deliver every order on time, occasional delays may occur due to:
- Public holidays
- Severe weather conditions
- Courier service disruptions
- High order volumes
- Unforeseen circumstances beyond our control
We appreciate your patience and understanding in such situations.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your package. Include your order number and clear photos of the package and product so we can resolve the issue promptly.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Madveen Paris Customer Support
- Email: support@madveenparis.com
- WhatsApp: 923072690999
- Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM (PKT)
Thank you for choosing Madveen Paris. We appreciate your trust and look forward to delivering timeless elegance to your doorstep.